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Property Industry Brand Perceptions


Brand Perceptions

Revenue comes to the brands that are able to stand out from others, those that differentiate themselves and present a clear face in customers’ minds.

These are brands that connect to people on an emotional level rather than the rational one because they tell a story. They evoke specific sentiments in their target audience even before the market learns what this company actually does; this is how they are able to influence the purchasing decisions of those they wish to reach.

Controlling Your Brand's Personality

The concept of Brand Archetypes is rising in popularity as it allows firms more control over their brand. It is a tool that provides a measurement of brand personality, and also assists in the generating of ideas on how to turn this intangible asset into concrete content and a coherent brand story.

Brand Archetypes refer to characters present in numerous legends, myths and popular stories across the globe. These are tropes that have become commonly accepted over centuries of communication and can be applied to brands’ stories as well. Amongst the characters of these stories, we often find the hero, the magician, the jester and many more, the profiles of which are described below:

Property brand personality perceptions
How do People Perceive Property Brands

When focusing on the brands of Property Developers, and examining how they are perceived by consumers, results show that the market largely perceives Property Industry brands as “Magician” brands, with the “Explorer” Brand Archetype coming a close second.

In other words, these brands are generally thought of as strongly ego-centric, rather than customer centric as both of these archetypes lean more toward the ego side of the scale. This appears to be due to the fact that most developers opt for inspirational tactics rather than attempting to connect to their customer base on a more personal level.

Given the fact that property brands are generally seen as symbols of transformation, they typically encourage positive change in their customers and sell them dream of a better life. Magician brands tend to utilise inspiring imagery rather than relatable content that would demonstrate an understanding of peoples’ challenges. The danger with such brands is that they can often be perceived as manipulative and deceiving if they fail to live up to the promises made in the terms of delivery.

The majority of the brands examined were perceived as either Magician or Explorer brands, which shows a rather homogeneous representation of the collective market.

How to Build a More Desirable Brand

Knowing how the market perceives different brands is a valuable insight in mapping the market. It also acts as a compass, allowing the firm to stay consistent when creating content or driving a property developments’ brand under the umbrella of a mother brand.

However, simply knowing what kind of brand has the potential win over clients is a different matter from executing an effective strategy.

In the next article, we aim to provide some helpful advice on creating a brand personality that is in line with the market’s ideal for a property developer.

From the logo to the content the brand shares, all aspects of branding play a role in the perception of a brand.

At FOREFRONT, we understand what is essential in brand positioning and crafting the correct perception in the eyes of the market.

As a fully fledged creative agency, we provide complete services to ignite your brand(s), from creative ideation to copywriting, 3D visualization, UX design, and video production.

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By 12th November 2015

This study, conducted with more than 250 Malaysian property connoisseurs, digs in the customers’ brand personality perception, what they think and which type of brand they would idealize. The quantitative research was lead via an online panel of respondents aged above 20 years old, of Malaysian nationality having bought a property in the last two years or currently engaged in the process of doing so.

The concept used is the brand archetype framework. It is derived from the jungian archetypes of common unconscious developed by the Swiss psychologist Jung (1953). The archetypes can be described as stereotypes of characters that are recurrent in stories and unconsciously used by people to interpret and comprehend stories.

The Jungian archetypes have been specifically adapted to brands by Margaret Mark and Carol Pearson in “The Hero and the Outlaw” (2001).

Jung, C., & Read, H. (1953). The collected works of C.G. Jung. New York: Pantheon Books

Mark, M., & Pearson, C. (2001). The hero and the outlaw, building extraordinary brands through the power of archetypes. New York: McGraw-Hill.